Faculty Gold and Online Quality
Assurance at CCCOnline

Chapter 7 Student Survey [ Table of Contents ]

Each semester every student in every course is asked to complete a student survey. A complete copy of the survey is included below. For purposes of faculty evaluation only the results of questions 1-10 are used. Results from the remaining questions inform changes to the course content and to other CCCOnline operations.

The QA process requires that faculty receive a 3.5 or better in each section (on a 5-point scale). Sections where only a small percentage of the students returned the survey or extremely small sections are looked at on a case-by-case basis. The QA coordinator also reviews sections where an exemplary instructor suddenly receives unexpectedly low results from the survey.

The student survey is delivered to students via a pop-up window whenever they log into WebCT from the 10 th to the 12 th week of the semester or until they complete the survey for each sections in which they are enrolled.

Student Survey

Scale:

A. Strongly Agree
B. Somewhat Agree
C. No Opinion/Neutral
d. Somewhat Disagree
E. Strongly Disagree

The following 10 questions refer to the teaching skills of your instructor:

1. The instructor encourages us to actively participate in the class through email, announcements, and discussion.

2. The instructor challenges us to think/analyze/evaluate.

3. The instructor clearly explains what we can expect to learn in the course.

4. The instructor's explanations, guidance, and feedback helped me to understand the course concepts (main ideas).

5. The instructor relates the subject matter to other courses, life, and/or employment.

6. The instructor is enthusiastic about the subject matter.

7. The instructor is knowledgeable about the subject matter.

8. The instructor actively invites the students to ask questions and/or express opinions.

9. The instructor responds to discussion posts and emails in a timely manner. (Generally less than 48 hours.)

10. The instructor grades and returns materials in a timely manner. (Generally less than 72 hours.)

The following 5 questions refer to the online materials available for this course:

11. The syllabus was clear and easy to understand.

12. The schedule page is well organized and accurately lists all course assignments and due dates.

13. The Start Here page adequately explained how to begin the course.

14. I find the online course materials to be complete and well organized.

15. I had few technical difficulties with the course software (e.g. turning in assignments, taking exams, participating in discussions.)

The following 2 short answer questions refer to this specific course:

16. What really worked in this course? (Please write your comments in the space provided)

17. How would you improve this course? (Please type your answers in the space provided.)

The last two questions refer to your reasons for taking this online course through CCCOnline:

18. Please indicate your reasons for taking this course (check all that apply):

required course for major
transfer course
personal interest in subject
work related
wanted an online course
wanted specific instructor
required pre-req course
works well with my schedule
like the convenience
like the flexibility
cost
course not offered on campus

19. Why did you choose to take this course from CCCOnline as opposed to another online option? (short answer)