Your Instructor- Your First Line of Assistance
If you have questions about your course, the first place to ask for help is your instructor. The best way to contact your instructor is to use the D2L messaging tool in your course. Some instructors may also post available online virtual “office hours.”
Can’t reach your instructor? If you’ve tried messaging your instructor from within D2L but haven’t received a response, please contact CCCOnline Student Affairs.
24 x 7 Help Center
Are you having a technical emergency? Can’t access your ebook? Having other D2L issues?
Contact the 24×7 help center via live chat or phone. Please visit help.cccs.edu or call 1-888-800-9198.
D2L Quick Start Guide
For a quick overview of online course navigation, please view the D2L Quick Start video.