Student FAQ

Commonly Asked Questions about CCCOnline

Get answers to commonly asked questions about CCCOnline courses on our Student FAQ. If you don’t find the help you are looking for in the FAQ, try  the CCCOnline Student Guidebook. However, if you still need assistance, please use our Contact Us form or contact the 24/7 Support Desk at 888-800-9198 or help.cccs.edu.

CCCOnline classes are different from classroom-based courses. If you are willing to commit the time, are self-motivated and self-disciplined, you can succeed as an online student.

If you are wondering if online courses are right for you, here is some more information on online learning readiness.

  • Do you have reliable internet access? You will need access to a computer and the Internet to be able to participate in class. Students are expected to log in to their course at least three times a week.
  • Are you comfortable learning new skills? Depending on your current level of experience, you may also need to learn new skills in order to view course materials and communicate with your instructor and other students online. Podcasts, discussion groups, chat rooms—these can all part of an online class.
  • Do you need face-to-face contact?  Some people learn better that way. If this describes you, consider taking a hybrid course through your home college. They offer some of the flexibility of online learning, but still include some face-to-face meetings on campus.
  • Are you disciplined? Online classes don’t meet at specific times, but you still will have deadlines for assignments, readings, and discussions.
  • Do you think online classes will be easier? Online classes are not easier! They work really well for self-motivated, independent learners who are good at time management. If you’re a habitual procrastinator or need a lot of structure, things won’t be any easier online.

Yes. There is no substantive distinction between courses taken online and those taken on campus. Transcripts do not indicate that a course was taken online.

Schools and departments have varying policies about transfer credits. Colorado colleges and universities accept credits for classes on the Guaranteed Transfer (GT) list.

CCCOnline courses are taught by skilled educators and industry professionals.  Many of our instructors also teach on campus at one of the 13 partner colleges.

CCCOnline courses do not require you to report to a campus or testing center for exams. However, several of our courses require webcam proctoring for tests. Check "Notes from Department Chair" on each course page for special course requirements.

Online courses have the same prerequisite requirements as their on-campus counterparts. Check with your home collegecatalog or schedule for prerequisite information for specific classes.

Yes. Please contact the financial aid office of your home college for details.

Please contact your home college financial aid office for specific information.

You will receive a Welcome email sent to your student email account before your class starts. Approximately one week before classes begin, you should receive additional email with more course information if your course has special requirements such as a background check or proctoring for tests.

In general, CCCOnline courses do not require you to be online at a specific time. Plan on logging in to your course at least three times each week to participate in discussions and stay updated on class deadlines.

You will access online classes via your home college portal.

You will interact with your instructor primarily through D2L email and discussion boards. Other methods of interaction are at the discretion of your course instructor.

No. In general, students cannot “work ahead.” Most assignments are posted as they are assigned in the normal flow of the course. The due dates of your assignments will be available to allow you flexibility in scheduling work and managing your time.

Some courses may list assignment topics in advance, but students may not be prepared to properly attempt them until they have completed the preceding coursework.

The Syllabi are also available within the class.

CCCOnline courses do not use the same textbooks as college courses. You can purchase your materials directly from your home college bookstore using cash/credit or financial aid. To see listing of required and optional materials, please visit ourbookstore page.

Some classes may require a webcam or headset. You should check each course's individual description on each course page for specific course requirements.

Some classes might require special software. You should check each courses individual description for specific course requirements.

CCCOnline provides 24/7 technical support to students via 1-888-800-9198 or http://help.cccs.edu.

CCCOnline offers a variety of start dates throughout the year. Please see our Academic Calendar for information.

Students are unable to access their online class until the first day of class. If you are enrolling after classes have started, it may take up to four hours for your class to appear on your home page. If you continue to have trouble accessing your course, you can contact our 24/7 technical support at 1-888-800-9198 or http://help.cccs.edu.

Please check your student email account regularly prior to the start of classes for important emails regarding the status of your student account. Those who fail to pay by the deadline are dropped from class, lose access to the course website, and are not able to submit assignments. To request re-enrollment, please submit our Re-enrollment Form. Each request is evaluated in accordance with our Course Attendance Policy.

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